Terms and Conditions

These Terms and Conditions apply to all purchases made on the ProQuix Technologies eCommerce website (www.proquix.eu). By using our site or placing an order, you agree to the following terms:

1. General Information

ProQuix Technologies is a technology and electronics eCommerce company based in Austria. We sell primarily to consumers within Austria.

2. Prices and Payment

All prices are in Euros and include VAT. Payment methods accepted will be listed at checkout.

3. Shipping

We currently deliver only within Austria. See our Shipping Policy for full details.

4. Digital Products

Digital items are delivered electronically and cannot be returned once accessed.

5. Right of Withdrawal

You have 14 days to withdraw from your purchase. See our Refund Policy for how to exercise this right.

6. Returns and Refunds

Conditions for returns and how refunds are processed are detailed in our Refund Policy.

7. Legal Guarantee

All physical goods include a legal 2-year guarantee of conformity under EU law. If a product becomes faulty or deviates from the description, you are entitled to a repair, replacement, or refund, depending on what is most appropriate. This guarantee is insurance-backed to ensure remedy even if the original supplier does not provide warranty support.

8. Liability

We are not liable for damages beyond the legal obligations unless due to gross negligence.

9. Intellectual Property

All content on our website is the property of ProQuix Technologies or its partners.

10. Governing Law

These terms are governed by the laws of Austria. Jurisdiction lies with the competent court in Lilienfeld.

11. Rewards and Referral Programme

See our separate Rewards and Referral Policy for the conditions that apply.

12. Contact

Email: support@proquix.eu
Business Address: 

Hauptstrasse 6

3170 Hainfeld

Austria