We currently ship within Austria, Germany, Hungary, Slovakia, and Czech Republic, with expansion to other EU countries coming soon. Standard delivery times are 2–5 working days, depending on your location. You'll receive tracking updates as soon as your order is dispatched.

Yes, we comply with EU consumer protection laws. You have the right to return any unused product within 14 days of delivery. Simply, contact us through chat or follow the return instructions in your order page. Refunds are issued within 5–10 business days upon receiving the item.

If you need help choosing the right tool for your educational, professional, or personal needs, especially if you use assistive tech, just ask us here in the chat. We’ll guide you with personalised suggestions.

Absolutely. We follow GDPR and Austrian DSG regulations strictly. Your personal information is securely processed and never shared unnecessarily. We only work with trusted partners (like PayPal, Stripe, DHL) and use encrypted systems to protect your privacy. You can read more in our Privacy Policy.